You should call Black Wireless® Customer Service at #
1-914-216-7928 as soon as you realize your phone is lost or stolen. We can take measures to protect your active account balance as soon as you call in, and get you up and running again. Once you report to Black Wireless® Customer Service that your phone is lost or stolen, you will have 30 days to replace your phone, otherwise your account will automatically cancel and you will lose any money you had left in your account.